SCRA or MLA?

SCRA and MLA differ greatly in terms of coverage, timing of coverage,
disclosure requirements, and interest rate calculation and caps.

Who

Servicemembers on pre-service debts when they subsequently become active duty after opening an account.

Active duty servicemembers and their dependents at time of origination.

What

Caps interest rate charges, including fees, at 6 percent.

Caps interest and fees at 36 percent MAPR and requires the effective MAPR to be calculated each month for open-ended credit.

When

Requires disclosures be provided by mortgage servicers on mortgages at 45 days of delinquency.

Disclosure must occur when the borrower becomes obligated for the transaction, or at the time the account was established.

How QMS Benefits Your Business

The QMS product suite provides a range of services designed to meet diverse compliance needs. Here
are some common use cases demonstrating how our clients effectively utilize our services

blue-bg-banner

Capabilities

  • Interactive Eligibility Forms
  • Real-Time Scoring
  • Single Subject Checks
  • Efficient Real-Time Access
  • Comprehensive Results

Advantages of Instant Verification

  • Time Savings
    Automate hours of manual work, boosting efficiency.
  • Accuracy
    Reduce errors from manual entry, ensuring correct status.
  • Flexible Data
    Access results in text, Excel, or XML for easy integration.
  • Seamless Integration
    Directly incorporate results into systems and processes.

Capabilities:

  • Batch Searches
  • NamePermutations
  • Image Packages
  • Near Real-Time Responses
  • Programmatic Access

Advantages of Instant Verification:

  • Efficiency
    Streamline complex searches and data retrieval with automation.
  • Flexibility
    Adapt to various data formats and reporting needs.
  • Speed
    Get near real-time responses for timely decision-making.
  • Integration
    Easily integrate with your existing systems and workflows.

Capabilities:

  • Data File Upload
  • Secure Data Handling
  • Data Management
  • Efficient Data Exchange
  • Integration

Advantages of Instant Verification:

  • Efficiency
    Streamline complex searches and data retrieval with automation.
  • Flexibility
    Adapt to various data formats and reporting needs.
  • Speed: Get near real-time responses for timely decision-making.
  • Integration
    Easily integrate with your existing systems and workflows.

Capabilities:

  • Data File Upload
  • Secure Data Handling
  • Data Management
  • Efficient Data Exchange
  • Integration

Advantages of Instant Verification

  • Efficiency
    Streamline complex searches and data retrieval with automation.
  • Flexibility
    Adapt to various data formats and reporting needs.
  • Speed
    Get near real-time responses for timely decision-making.
  • Integration
    Easily integrate with your existing systems and workflows.

How Clients Are Using QMS

Whether you’re a fintech lender, financial services firm, or a debt collector, QMS can provide a solution to fit
your specific use case. Here are some common use cases and how QMS provided a solution.

blue-bg-banner

Fintech Platforms

  • Fintech Lending
    Fintech lenders are required to perform MLA verification as part of the origination process. Our instant verification APIs to ensure lenders maintain compliance and protect consumers. Our Batch feature can be leveraged as a back-office verification function.
  • Fintech Default
    Fintech servicers utilize our APIs, Batch and Monitoring features when borrowers default on payments to ensure the correct path to resolution.
  • Customer On-Boarding Workflow
    MLA and SCRA status are key attributes when on-boarding accounts. Quandis provides both instant and batch verification services for our clients to leverage.

Automotive

  • Automate Compliance Verification
    Ensure MLA and SCRA compliance by automatically verifying borrower statuses throughout the automotive lending process.
  • Monitor Borrower Status Changes
    Receive real-time updates on borrower status changes like military duty or bankruptcy during loan servicing.
  • Streamline Portfolio Management
    Use automated borrower verification and continuous updates to efficiently manage large loan portfolios.

Debt Recovery

  • Batch and Real-Time Monitoring
    Utilize both batch and real-time verification to track borrower military duty or bankruptcy for effective debt recovery.
  • Automate Compliance Checks
    Ensure compliance with SCRA and bankruptcy regulations through automated verification processes during recovery operations.
  • Receive Instant Status Updates Optimize debt recovery strategies with real-time borrower status updates, reducing risks and improving efficiency.

Mortgage

  • Automate Borrower Verification
    Ensure MLA and SCRA compliance by automating borrower verification during both loan origination and servicing processes.
  • Monitor Borrower Status
    Receive real-time alerts for bankruptcy and foreclosure actions to make timely decisions on loan management.
  • Ensure Continuous Compliance
    Use continuous borrower status monitoring to meet regulatory requirements and manage mortgage portfolios effectively.

Law Firms

  • Automate Case Monitoring
    Utilize real-time PACER integration for automatic monitoring and updates on bankruptcy and legal proceedings.
  • Receive Instant Alerts:
    Get immediate alerts on case progress and milestones with detailed reports for improved case management.
  • Focus on Strategy
    Let our system handle tracking and updates, allowing legal teams to focus on case strategy and execution.

Telecommunication Providers

  • Verify Customer Compliance
    Automatically verify MLA and SCRA statuses to ensure compliant billing practices and accurate customer information.
  • Automate Batch Processing
    Manage large customer portfolios efficiently with batch processing for MLA and SCRA status verification.
  • Integrate with Billing Systems
    Seamlessly integrate verification processes with existing billing and account management systems for streamlined operations.

QMS Packages and Pricing

Decorative background element
Basic
Professional
Enterprise
Monthly Minimum
$49.99
$500
$7,500
Suited for
Small Company
Medium Enterprise
Large Enterprise
Searches Per Month
up to 5,000
5,000 – 150,000
150,000 +
Price Per Search
$0.10
$0.05
$0.01
Monitor Price (Per Borrower Per Month)
$0.03**
$0.02**
$0.0025**
Basic
Professional
Enterprise
Monthly Minimum
$49.99/month
Medium Enterprise
Large Enterprise
Searches per Month
up to 1,000
1,000 – 50,000
50,000 +
Price per search
$0.50
$0.25
$0.15

No data available in this table

⁠Technical Insights: Additional Points on QMS

Technical Insights Image

We offer OpenAPI (see our API): integrate with us directly into your CMS or call center apps

Technical Insights Image

Data exchange via HTTPS or sFTP is seamless; other protocols may require some setup time.

Technical Insights Image

Data is encrypted at rest (using PGP, TDE) to meet strict security standards.

Technical Insights Image

Support for a “pickup model” for clients who can’t accept inbound transactions or have restricted firewalls.

Technical Insights Image

Prioritize batches: QMS handles real-time call center lookups with high priority, while batch monitoring is set to low.

Technical Insights Image

If DoD’s site is down, orders are queued until it’s back online—nothing is lost.

Technical Insights Image

Fully automated QMS; no manual handling unless specifically requested.

Technical Insights Image

Distributed servers across the U.S. to align with DoD compliance.

Technical Insights Image

Auto-scaling infrastructure ensures we can handle sudden volume spikes.

Frequently Asked Questions

What information do I need to provide for a search?
arrow-down

You need to provide borrower details such as name, address, and social security number to perform a thorough search.

Is data delivered to QMS in a secure manner?
arrow-down

Yes, data is transmitted securely via encrypted channels, ensuring the protection of sensitive borrower and case information.

How can QMS prove they submitted our exact data to the DOD?
arrow-down

QMS provides audit logs and confirmation reports to validate the data submitted to the Department of Defense.

How do I know Quandis employees will not compromise my data?
arrow-down

Quandis employees follow strict data privacy protocols, ensuring no unauthorized access or misuse of sensitive information.

We have our own XML/JSON formats we use. Can QMS adopt these formats?
arrow-down

Yes, QMS supports customizable data formats such as XML and JSON, adapting to your existing systems.

Is the data that you process secure?

arrow-down

Yes, all processed data is encrypted and stored securely, adhering to industry-standard security practices and compliance requirements.

We already expose various end points to accept data. Can QMS tap into these endpoints?

arrow-down

Yes, QMS can integrate with existing endpoints, enabling seamless data exchange and automation within your systems.

How long do you retain the data?

arrow-down

Data is retained based on your organization’s specific retention policy, complying with legal and regulatory requirements.

Is your system scalable? How many searches can you perform?

arrow-down

Yes, QMS is scalable and can handle high volumes of searches efficiently, meeting large-scale operational needs.

Does Quandis alter data points when performing SCRA verification?

arrow-down

No, Quandis does not alter data points; it submits accurate information and returns results exactly as provided by the SCRA.

Stay Compliant, Avoid
Risks with QMS

Let’s discuss how Quandis Military Search (QMS) can help you stay compliant
and simplify your workflow. Reach out to us today to explore how we can
support your business needs.